Support tickets
Customer support queue and SLA tracking.
Open
2
In progress
2
Waiting
1
Resolved (7d)
14
| Ticket | Subject | Customer | Priority | Status | Assignee | Opened |
|---|---|---|---|---|---|---|
| TKT-1042 | Inverter showing fault code F23 | J. van der Merwe | urgent | in progress | Pieter | 2h ago |
| TKT-1041 | App not syncing battery data | Sunrise Estates | high | open | Unassigned | 5h ago |
| TKT-1039 | Request for additional panel quote | M. Naidoo | low | waiting | Sarah | 1d ago |
| TKT-1036 | Monitoring offline since storm | Coastal Lodge | high | in progress | Pieter | 1d ago |
| TKT-1032 | Invoice query - line items | BrightCorp | medium | open | Finance | 2d ago |
| TKT-1028 | Annual service booking | T. Botha | low | resolved | Sarah | 3d ago |